Volume Discount

This function allows sellers to set a tiered discount based on customer purchase by volume quantity and volume discount price. Currently, seller’s can set 3 tiers of volume discount at most.

Available platform: Newegg.com, Neweggbusiness.com, Newegg.ca

How-To:

  1. Seller Portal > Manage Promotion > Volume Discount
    • Add discount, go to step 2
    • Batch create/update/remove discount by template, go to step 3
    • View and edit discount, go to step 4
    • Remove discount, go to step 5
  2. Add discount:
    • Search for the item(s) to be added for volume discount in Item List.  Keep note of its NE Item# or Seller Part# this will be used to input.
    • Single Volume Discount tab, click ADD VOLUME DISCOUNT to move forward.
    • Add Volume Discount: Input the NE item# in the Item Number field Or input the Seller Part# in Seller Part Number field.  
      • Add 1st Tier QTY/Price/Shipping (Max tiers is 3).  Too add 2nd and/or 3rd Tiers click + sign.
      • Status notes if the selected item is online (green) or offline (yellow) from Newegg’s website.
      • Click SAVE to submit, Newegg system may take up to 15 minutes to sync.
      • When the process completed and synced, volume discount table will be listed in the product’s page buy box.
  3. Batch create/update/remove discount by template:
    • Download template:
      • Download File Template tab selected.
      • Template: VolumeDiscount feed
      • Select Template File Type:
        • For new seller’s using data feed templates we recommend to use Microsoft Excel Format, it provides more information such as InstructionsBasic Item Info – Definitions, and/or Detail Item Info – Values sheets.
      • Check the checkbox Download template with data in the file.
      • Click DOWNLOAD FILE TEMPLATE to submit the request and prepare the template. 
      • Download File Template Status and History:
        • By default, Newegg provides the last 3 days of downloads.  Adjust filter accordingly if checking for later days.
        • Click REFRESH LIST to refresh the Status of download. Periodically click to check status.
        • When Initial Status has changed to Completed under Download Link a link will be available. Click Download and save the template to local drive.
    • Update template:
      • Open the file and fill out the template accordingly.
      • The column Activation: If True add or updates item(s) volume discount.  If False, remove item(s) existing volume discount.
      • Highlighted do not modify the column and sheet names, doing so will cause the upload to fail.
      • Please refer to the Instructions sheet for definitions, accepted value, and requirements.
    • Upload template:
      • Batch Create VolumeDiscount tab
      • Click Select files… to upload the file from local drive.
      • Click UPLOAD FILES.
    • Result of upload:
      • Batch Create VolumeDiscount tab, Uploaded File Status and History, by default, Newegg provides the last 3 days of upload.  Adjust filter accordingly if checking for later days.
      • Periodically click REFRESH LIST to update Status.
      • Status with Completed, Failed, or Completed with errors notices the upload has completed.  Click View Details to check reason for failed/error.
  4. View and edit discount:
    • Single Volume Discount tab, click SEARCH to view all volume discount(s).
    • To make updates to Tier QTY/Price/Shipping, click the icon under Action column: 
      • Update 1st Tier QTY/Price/Shipping (Max tiers is 3).  Too add 2nd and/or 3rd Tiers click + sign.
      • Click SAVE to submit, Newegg system may take up to 15 minutes to sync.
  5. Remove discount:
    • Single Volume Discount tab, click SEARCH to view all volume discount(s).
    • To remove the discount, click the icon under Action column:
      • Enter reason/note then click SAVE to move forward with the request.
    • To batch remove discounts per page.  Select item(s) for Batch Remove Volume Discount(s) then click GO.  There will be a prompt to provide a reason, enter one and click SAVE to move forward with the request.

Please contact our Newegg Marketing team for additional support for onsite promotion.

Updated on July 1, 2019

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