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The Payment Report provides a comprehensive breakdown of your store’s financial activity for a specified settlement period. Payment Reports include various details such as earnings, refunds, fees, and more. Here’s how to access and use Payment Reports:

Important: For details about our seller payment disbursement process, click here for details.

Available platforms: Newegg.com, Neweggbusiness.com, Newegg.ca

Summary

Summary of earnings, refunds, and fees of the specified settlement period (by default, the Newegg system will show the most recent).

How-To:

1. Open ☰ and navigate to SP > Analytics > Payments. and click on the “Summary” tab.

2. The amount is in USD, summarized by Refunds to Newegg Fee of the specified settlement period.

3. Click “VIEW TRANSACTIONS” to get full details of all transactions of the specified settlement period.

4. Click “GO TO SETTLEMENTS” to see a summary of another settlement period.

Transaction Details

This section provides comprehensive details of all transactions for the specified settlement period.

How-To:

1. Open ☰ and navigate to SP > Analytics > Payments. then click on the “Transaction Detail” tab.

2. By default, the Newegg system will show the most recent settlement period.

3. [Optional] Click “ADVANCED SEARCH” to narrow down the search. Click “SEARCH” to view.

4. [Optional] When the transactions have been listed, export them to an MS Excel file by clicking the export icon.

Note: Applicable electronic waste recycling fees (EWRA) for products to be shipped to California or any other jurisdiction for which Newegg determines it is required to charge and collect such fees. Newegg will collect and remit such recycling fees to the appropriate taxing authorities on behalf of the seller. EWRA tax is automatically credited to their account and will be automatically debited when a refund RMA is processed.

It’s also important to know that EWRA tax is automatically credited to their account and will be automatically debited when the refund RMA is processed.

Enable Signature Services for SBN

A fee is charged based on the UPS published rates listed on the UPS website and is subject to change according to UPS official rate change announcements.

How-To:

  1. Navigate to “Shipped by Newegg” > “Enable Signature Services.”


2. Seller can enroll in the SBN signature services via the “SBN Signature Service Menu“.

 (1) Seller should input an order’s threshold amount. When the order amount is bigger than this threshold value, the order will need a “Signature“.

(2) Seller can disable the services by clicking the “Disable” radio button.

 (3) After clicking the “Save” button, the rule will be in effect on the following SBN orders.

 

3. Website display will be based on this setting and will add a “Signature Mark” to the related Order.

Note: Fee for UPS Signature Required option will be displayed in the payment report under transaction detail in Seller Portal. A fee is charged based on UPS published rates listed on the UPS website and is subject to change according to UPS official rate change announcements. For more information, please visit UPS.com.

Storage Detail

Storage fees that Newegg will charge the seller for storage of inventory in the Newegg warehouse. Only applicable to sellers using “Ship by Newegg (SBN)” services.

How-To:

1. Open ☰ and navigate to SP > Analytics > Payments. then click on the “Storage tab.”

2. By default, the Newegg system will list all settlement dates and adjust the date accordingly to narrow down the search. Click “SEARCH” to view the list.

3. View the total fees of the storage unit.

Settlement

This section allows you to search for different settlements, view their summaries, and access transaction details.

How-To:

1. Open ☰ and navigate to SP > Analytics > Payments.

2. Click  on the “Settlements” tab then search to view all settlements. [Optional] Input from and to date range to search for settlements in a specified period.

3. [Optional] When settlements have been listed, export them to an MS Excel file by clicking the export icon.

Download Unsold Listing Fees

Sellers can download their list of unsold items.

How-To:

  1. Open ☰ and navigate to SP > Analytics > Payments.
  2. Click on the “Transaction Detail” tab.
  3. Click on “ADVANCED SEARCH” and select “Unsold Listing Fee” for the Transaction Type. Sellers can select from the other settings to help filter the items included in the report.
  4. Review the output to see if the data row you need is there.
  5. Click the “Newegg Item#/Batch#.”
  6. Your report will be downloaded to your web browser into your Downloads folder.

 

Additional Fees

Effective 8/1/23, there will be additional fees for ALL sellers:

  • $0.29 ($0.38 CAD) order processing fee on all orders.
  • Unsold listing fee of $0.0050 ($0.0066 CAD) (current active SKUs listed over one year with no sales) – charged on a month-to-month basis.
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