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Important Updates Coming Soon – September

SBN process made easier on Newegg Business – Available on Portal 3.0 Effective September 13th (B2B)
We have simplified the process where sellers on Newegg Business can send their SBN inventory any time to our warehouse and once received, the system will automatically convert the items from SBS to SBN where there is SBN inventory. For more information on how this works, please click here.

Seller will be the retailer of record (.com and B2B)
Seller shall be the selling party in the sales transaction. Commencing October 1, 2021, Newegg will be reaching out to request for your company’s ownership information. This is part of our due diligence process and regular monitoring of seller accounts.

Reserve balance to withhold payment – Effective October 1, 2021
Newegg may withhold an amount to account for potential returns or chargebacks. The amount to be withheld is based on historical return and chargeback rates. The sales run rate and the balance on the account will also be taken into consideration in deriving at the amount to be reserved.

30 Days Return from the date Product is delivered – Effective October 1, 2021
Currently, our return timeframe is within 30 days from invoice date

Tax collection & Remittance – Coming Soon (US Only)
As the retailer of record for the transaction, the Marketplace seller will direct Newegg to charge and collect sales tax to any jurisdiction within the United States. For states that follow the Marketplace Facilitator laws, Newegg will collect and remit sales tax on behalf of the Marketplace Seller.

Tax collection and remittance (Canada)
Newegg has started collecting and remitting GST/HST and QST on behalf of non-GST/HST and QST registered Marketplace Sellers that utilize our Shipped by Newegg (SBN) service. This change has commenced on September 1, 2021.