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What’s New in February 2022

IMPORTANT IMPROVEMENTS

Deal Submissions Never Easier

The power of promotion is now in your hands! Sellers can easily submit their top deals DIRECTLY in our seller portal.

Optimize with Newegg Promotion and ignite your sales utilizing Shell Shocker, Daily Deals, eblasts, or other placement on or off-site. Log in now to get started.

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Updates to Menu Navigation – Seller Portal

In our ongoing effort to provide the best user experience possible, we have streamlined the module names within the Seller Portal for ease of use.

Few examples listed below:

  • “Manage Account” has changed to “Account”
  • “Manage Message” has changed to “Messages”

Log in to Seller Portal to see the rest of the new simplified modules.

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Authorized Traceable Carriers

Customers must be able to track their delivery with arrival information. To enhance the customer shopping experience, we are enforcing Newegg’s list of authorized carriers. Following this list will prevent packages from being untraceable resulting in order cancellations by customers and poor performance metrics.

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COMING SOON

Newegg Marketplace Terms and Conditions

We are making many improvements towards our goals of communication and transparency. Below are upcoming important updates to our Terms of Service:

  • EWRA fee remittance
  • Newegg authorized carrier list
  • Reserve balance

Improved RMA Process

We believe that the RMA process is essential to delivering a quality customer experience. Keeping that goal in focus, future changes make this system easier than ever for marketplace sellers to process RMA requests.

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UPC Enforcement Will Be in Effect

We are taking additional measures to enforce UPC requirements to help customers find the exact products they’re searching for in the correct categories. Therefore, this UPC enforcement will be in effect for top selected subcategories soon. This change ensures items are created with accuracy avoiding mis-categorization.

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