UPC Required TBA
In an effort to provide the best shopping experience for our mutual customers, Newegg will be enforcing UPC requirements (verified through GS1) for select subcategories. Marketplace Sellers will be required to provide accurate UPCs for items created under determined subcategories. UPC code requirements may vary across subcategories. When listing items, sellers must use the correct product identifier. Any use of false UPC codes is prohibited. We will be providing more information to sellers soon.
For a list of the subcategories which will require UPCs, please click here.
Please contact our Marketplace Support team if you have any additional questions.
RMA Process Made Easier
We will streamline the RMA process to make it easier for sellers to provide the highest level of service to our customers. ‘Guaranteed claims’ will be removed. Instead, new return reasons such as ‘Item not received’ and ‘Damaged item’ will be added, and sellers will be allowed to issue refund to customers regardless if they are using Newegg Return Services or not.
Returns that are not processed on time will be escalated to Newegg and will be processed on behalf of the seller. Guidelines and notifications will be clearly established so sellers are well-informed on what must be done on every step of the RMA process.
Sponsored Ads Update
- Product Targeting is a targeting model that uses products instead of keywords to display advertisements or capture impressions, click here to learn more.
- Sponsored Display which allows sellers to advertise products on and off Newegg using creative displays by targeting related products, categories, or brands, click here to learn more.