IMPORTANT IMPROVEMENTS
RMA Processing Request
Effective January, RMAs should be processed within three (3) business days, and return shipping labels for all returned items up to 50 lbs will be covered by the seller.
Click below to learn more about these changes
UPCOMING IMPROVEMENTS
NISP Fulfillment Center Relocation
Effective January 30, 2023, Newegg International Shipping Program (NISP) order fulfillment center in State of California will be relocated to the following address. All packages for NISP orders sending to our California fulfillment center will need to be delivered to this address.
NISP California Fulfillment Center: 2653 S. Milliken Ave., Eastvale, CA 91752
International Shipping Duration
With many carriers improving their shipping and delivery times, effective February 15, 2023, we will be making changes to the international shipping options to shorten the order shipping transit time requirements in order to provide a better customer shipping experience on our Newegg Marketplace.
Updated International Shipping Options:
- International Economy Shipping: 8-15 days
- International Standard Shipping: 5-7 days
- International Expedited Shipping: 2-5 days
Authorized Shipping Carrier List
Sellers should always ship orders with a carrier approved by Newegg Marketplace and in a manner that provides a valid, tracking number. To do so, effective February 15, 2023, sellers will no longer be able to input their own shipping carrier. Sellers will need to select a carrier authorized by our Newegg Marketplace.
Please see the list of carriers approved by clicking here. If you are currently using a carrier not authorized on our list, please take this time to see what authorized carriers are available in your area.
Seller App Available for Download
Introducing the Newegg Seller App which includes new features to assist sellers with account management. This app provides sellers with key account metrics at a glance. Use this dashboard to view account performance and top item performance quickly, and compare items via different metrics to strategize best practices for your seller account.
Download the app now on your mobile device.