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What’s New in May 2023

IMPORTANT IMPROVEMENTS

Safeguard Your Profit

In an effort to mitigate costly pricing errors which can lead to revenue loss from our sellers, the Price Safeguard tool will be mandatory for ALL sellers who have not yet enabled this feature.

You can access the Price Safeguard by clicking here.

COMING SOON

INFORM Consumers Act

Newegg is to comply with the INFORM Consumers Act by June 27, 2023. In the coming weeks, Newegg will be reaching out to have sellers verify that their information is accurate.

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RMA Processing Window

Effective June 15th, processing RMAs must occur within two (2) business days. This change will replace the current policy of allowing a maximum of three (3) business days for RMA processing.

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Restocking Fee Update

Effective June 15th, restocking fees will be waived under the following conditions: items sold as “used” and unopened items under 50lbs returned for personal reasons.

Available for Newegg.com and Canada only.

Recycling Fee Remittance Changes

Beginning June 1st. Newegg will collect AND remit on behalf of the seller such recycling fees to the appropriate tax authorities.

Available for Newegg.com and Canada only.

UPC Enforcement Update

Both Desktop PCs and Notebook categories will have an UPC Enforcement. This ensures accuracy of product listings and minimizes mis-categorized listings.

Click below to learn more about these changes.

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