IMPORTANT IMPROVEMENTS
SBN Inventory Transfer Notice
SBN and Automated Multi-Channel Order sellers will now receive notifications for any inventory transfers occurring within the Newegg warehouse network. This change allows sellers to better plan for promotions and manage inventory through up-to-date reporting of current inventories within the Newegg warehouse network.
RMA Revamp Logic for Items Not Received
We have implemented changes to the RMA logic for INR RMAs to expedite the RMA process further. These back-end improvements to the system workflow will reduce internal processing time for RMAs.
In addition, UI changes to the RMA detail page in the Seller Portal include the following:
- An appeal flag quick filter provides a convenient drop-down menu for selecting the appeal type.
- Appeal flag addition to RMA list.
- Inclusion of function descriptions for Appeal & Reject selections.
- Adding detail of Appeal reason on the RMA page
This optimization is now available on Newegg.com and Newegg.ca.
Seller App Available for Download
Introducing the Newegg Seller App which includes new features to assist sellers with account management. This app provides sellers with key account metrics at a glance. Use this dashboard to view account performance and top item performance quickly, and compare items via different metrics to strategize best practices for your seller account.
Download the app now on your mobile device.
COMING SOON
Holiday Restrictions
As we enter the busy holiday shopping period, it is important to remember key restricted dates for Item Creation that may impact your business operations.
Item Creation restrictions will occur on the following dates:
- November 21-29, 2022
- December 4-16, 2022
LEARN MORE
New Dashboard for Seller Portal
January 2023 will bring an updated seller dashboard for the New Year. Changes include options for sellers to customize their dashboard functionality to accommodate their brand needs and other enhancements to improve functionality. More details to follow in the December operational update.
SKU Deactivation – Unsold SKUs
We will be implementing a one-time clean-up of unsold SKUs of 180 days or more to help with our system maintenance. For further updates on SKU deactivation, please be on the lookout for future operational updates.