卖家付款分配流程的变更现在将订单跟踪和交付与卖家付款挂钩。
卖家必须仅使用Newegg 的授权承运商, 所有这些人都提供有效的追踪号码。
新系统付款根据以下指标进行发放:
| 平台 | 跟踪状态显示 | 付款发放 |
| Newegg.com / Newegg.ca | 准确跟踪并显示已送达状态 | 实际交付日期 + 7 个日历日 |
| Neweggbusiness.com | 精准追踪并显示已送达状态 | 实际交付日期 + 25 个日历天 |
| Newegg.com / Newegg.ca | 准确且可追踪的物流信息,但没有送达状态 | SO 发货日期后 30 个日历天 |
| Neweggbusiness.com | 准确、可追踪的跟踪信息,但没有送达状态 | SO 发货日期后的 45 个日历天 |
| Newegg.com / Newegg.ca / Neweggbusiness.com | 追踪信息不准确、无法追踪且没有送达状态 | 没有准确且可追踪的物流信息,不予付款 |
为什么付款分配与订单跟踪和交付相关联?
我们已改进了流程,以减少RMAs – 未收到商品. 这些更新不仅旨在提升客户满意度,还鼓励您——我们的卖家——使用 Newegg 批准的承运商进行发货。这将有助于在我们的系统中追踪您的商品,从而提升卖家评级并获取回头客。提醒:仅使用我们的授权承运商的发货才可在系统中追踪;使用其他承运商可能导致追踪问题。
Payment FAQ
The Net Sales Price for a Product shall be remitted to Seller on Wednesday of the week in which seven (7) calendar days have elapsed since the day on which NEWEGG received confirmation that the Product was delivered to the Customer; provided that if the seventh such day falls on or after Wednesday of the week in question, then such Net Sales Price shall be remitted on the following Wednesday. Funds are deposited directly into your specified account once a week via ACH transfers, so you will typically receive payment between 15-21 days. Payment details will be emailed to you weekly, and you can also access each settlement under your Seller Portal account.
Possible reasons:
- The account holder name on your bank records may be incorrect, please double check in the Seller Portal.
- Your W-9 form (W-8BEN-E for international sellers) may have a problem (please check if all information listed on the W-9 form matches the information listed under your main contact information in your seller portal).
- The bank account information may be incorrect or outdated. Please double check this information and update any new bank account to process your ACH Payments.
- Payments are issued to sellers who have accumulated $25 or more in sales ($100 or more in sales for international sellers). Payment will be held until your sales reach this threshold.
We will email you a statement every time we pay you. You also have access to download statement by logging in to the Seller Portal.
Follow these directions:
- On the navigation bar, click on “Business Report” and then on “Payment Reports“.
- Click on “Settlements” -> “Search” and then click on the “View Transactions” link for the settlement you wish to review.
- You will be prompted to the Transaction Detail page. From this page, click on the “Export All” button on the bottom right corner. You will be prompted to save the file; once saved, you can open the file to review your payments in Microsoft Excel.
For domestic U.S. sellers, the primary method of payment is wire transfers, paid out every Wednesday on Net15 payment terms. For global sellers we have three payment options, Payoneer, World First, and PingPong. (Learn More)
Payoneer
Payoneer is a cross-border payment platform that provides online money transfer and currency conversion services for online sellers. It’s easy to sign up and receive your Newegg payments into your Payoneer account, where they can be easily withdrawn directly to your home bank account in your local currency. (Learn More)
World First
World First is a leading foreign exchange company specializing in solutions for online marketplace sellers. They can provide you with access to a U.S. bank account, through which you can receive revenue payments from Newegg. You can then arrange for your funds to be transferred to your home bank account at a time of your choosing and in your local currency. World First offers competitive exchange rates to help ensure you keep more of your money when it’s sent home. (Learn More)