賣家付款分配流程的變更現在將訂單追蹤與交付與賣家付款掛鉤。
賣家必須僅使用Newegg 授權的運輸商, 所有提供有效的包裹追蹤號碼的人。
新系統付款將根據以下指標釋放:
| 平台 | 追蹤狀態顯示 | 付款 撥款 |
| Newegg.com / Newegg.ca | 精確追蹤與顯示已送達狀態 | 實際交貨日期 + 7 個日曆天 |
| Neweggbusiness.com | 精確追蹤與顯示已送達狀態 | 實際交貨日期 + 25 個日曆天 |
| Newegg.com / Newegg.ca | 精確且可追蹤的物流資訊,但未提供送貨狀態 | SO 出貨日期後 30 個日曆天 |
| Neweggbusiness.com | 準確且可追蹤的追蹤資訊,但沒有送達狀態 | SO 出貨日期後 45 個日曆天 |
| Newegg.com / Newegg.ca / Neweggbusiness.com | 追蹤資訊不準確、無法追蹤,且無配送狀態 | 未提供準確且可追蹤的追蹤資訊,將不予付款 |
為什麼付款發放與訂單追蹤和交付相關聯?
我們已改進流程,以減少RMAs – 未收到商品. 這些更新不僅旨在提升客戶滿意度,也鼓勵您,我們的賣家,使用 Newegg 認可的承運商進行發貨。這將有助於在我們系統內追蹤您的商品,提升賣家評分並吸引回頭客。提醒:僅有使用我們授權的承運商的出貨才能在系統中被追蹤;使用其他承運商可能會導致追蹤問題。
Payment FAQ
The Net Sales Price for a Product shall be remitted to Seller on Wednesday of the week in which seven (7) calendar days have elapsed since the day on which NEWEGG received confirmation that the Product was delivered to the Customer; provided that if the seventh such day falls on or after Wednesday of the week in question, then such Net Sales Price shall be remitted on the following Wednesday. Funds are deposited directly into your specified account once a week via ACH transfers, so you will typically receive payment between 15-21 days. Payment details will be emailed to you weekly, and you can also access each settlement under your Seller Portal account.
Possible reasons:
- The account holder name on your bank records may be incorrect, please double check in the Seller Portal.
- Your W-9 form (W-8BEN-E for international sellers) may have a problem (please check if all information listed on the W-9 form matches the information listed under your main contact information in your seller portal).
- The bank account information may be incorrect or outdated. Please double check this information and update any new bank account to process your ACH Payments.
- Payments are issued to sellers who have accumulated $25 or more in sales ($100 or more in sales for international sellers). Payment will be held until your sales reach this threshold.
We will email you a statement every time we pay you. You also have access to download statement by logging in to the Seller Portal.
Follow these directions:
- On the navigation bar, click on “Business Report” and then on “Payment Reports“.
- Click on “Settlements” -> “Search” and then click on the “View Transactions” link for the settlement you wish to review.
- You will be prompted to the Transaction Detail page. From this page, click on the “Export All” button on the bottom right corner. You will be prompted to save the file; once saved, you can open the file to review your payments in Microsoft Excel.
For domestic U.S. sellers, the primary method of payment is wire transfers, paid out every Wednesday on Net15 payment terms. For global sellers we have three payment options, Payoneer, World First, and PingPong. (Learn More)
Payoneer
Payoneer is a cross-border payment platform that provides online money transfer and currency conversion services for online sellers. It’s easy to sign up and receive your Newegg payments into your Payoneer account, where they can be easily withdrawn directly to your home bank account in your local currency. (Learn More)
World First
World First is a leading foreign exchange company specializing in solutions for online marketplace sellers. They can provide you with access to a U.S. bank account, through which you can receive revenue payments from Newegg. You can then arrange for your funds to be transferred to your home bank account at a time of your choosing and in your local currency. World First offers competitive exchange rates to help ensure you keep more of your money when it’s sent home. (Learn More)