Update Return Policy & Info (B2B, CAN) Sellers can define their return service information (return address and contact person, return service phone number, allowable return period, and...
View Returns Report Summary report of all the RMA’s for the seller’s account. Available platforms: Newegg.com, Newggbusiness.com, Newegg.ca How-To: Go to Seller Portal and hover...
Reserved Balance View system-initiated balance hold (Reserved Balance) related to potential claims, returns, and chargebacks. Reserved Balance Logic The reserved balance will...
Create Return Merchandise Authorization and Returnless Refund 3.0 How to Create a Return Merchandise Authorization? Create a Return Merchandise Authorization (RMA) for Invoiced orders in portal 3.0 when you receive an...
Appeal Types and Use Cases If you have received a return request (RMA) and wish to appeal it, this guide will help you understand the...
