IMPORTANT IMPROVEMENTS
INFORM Consumers Act Information
Newegg is to comply with the INFORM Consumers Act by June 27, 2023. Please make sure that you log into Seller Portal and verify that your account information is accurate. By not doing so, your account is at risk for deactivation.
Brand Restriction for GPU Category
Based on new category brand restrictions in the GPU category, we have restricted this category to only allow a list of approved GPU brands to be sold on the Newegg Marketplace.
Processing Lead Time for Special Orders
In order to not have long processing times affect sellers who offer special build-to-order items, we are allowing customized level settings for certain sub-categories so that the customers can get a better expectation when receiving their orders.
Click below to learn more when creating both new and existing items!
Sponsored Email Ad Campaign
Email marketing and SPA advertising are great tools to help grow your e-commerce business. With the new Sponsored Email Ad campaigns, this cost-effective tool can help sellers reach a large audience with targeted campaigns.
Help Center and Newegg Chatbot
Newegg has launched a new help center with Seller Academy to quickly find answers all in one place! There’s also a new Chatbot feature in the Seller Portal to get the help you need. Whether it’s item creation, seller portal account or promotional help, our help center and Chatbot is a great place to get the answers you’re looking for.
Learn More about the Newegg Chatbot
COMING SOON
Elite Membership Updates and Fees
Effective August 1, 2023, there will be updates coming to the Newegg Elite Seller membership as well as additional fees for online order processing and SKUs that have been no sales for over a year. Please refer to the chart below for the updated changes:
Non-Elite Membership
- Fee raised to $0.99 USD ($1.32 CAD) per unique item sold
- Decrease of up to 100 SKUs (from the previous 500)
- NOTE: If you’re already over 100 SKUs, you will NOT be able to create new items until you delete SKUs. In order to get more, you can delete SKUs or upgrade to Professional or Enterprise.
Professional Membership
- Price increase to $49.95 USD ($66.51 CAD)
- A+ Content now available
- Sponsored Ad credit of $100 (Existing sellers who upgrade from Non-Elite to Professional)
- NOTE: If you’re already an Professional seller and spend $50 on SPA, you’ll get an additional $50 credit.
- Increase of up to 6,000 SKUs (from the previous 5,000)
Enterprise Membership
- A+ Content now available
- Sponsored Ad credit of $200 (Existing sellers who upgrade from Non-Elite/Professional to Enterprise)
- NOTE: If you’re already an Enterprise seller and spend $100 on SPA, you’ll get an additional $100 credit
- 8% discount for Shipped by Newegg (SBN) fulfillment
- 8% discount for Shipping Label Service (SLS)
- Increase of up to 12,000 SKUs (from the previous 10,000)
Additional Fees (applies to ALL sellers)
- $0.29 ($0.38 CAD) order processing fee on all orders
- Unsold Listing fee of $0.0050 ($0.0066 CAD) (current active SKUs listed over one year with no sales) – charged on a month-to-month basis