Elite Seller Program After signing up with Newegg Marketplace, your membership will default to Non-Elite. Please note that in order to enroll in...
Add/Update Address Information Address Information contains seller’s contact information. Available platforms: Newegg.com, Neweggbusiness.com, Newegg.ca How-To: Go to Seller Portal and hover your mouse...
Login Email & Password Reset View login email address and request to change password. Available platforms: Newegg.com, Neweggbusiness.com, Newegg.ca How-To: Navigate to your profile email...
Add User The administrator of the account can invite more users to the account. Note: The invited user will have limited access,...
Manage User Access All users have limited access to the account, with the exception of the account admin. It is up to the...
Disable User -Seller may disable a user from the Seller Portal Account. -Once disabled the user will no longer have access to...
Product Subcategories Reference List Subcategory Reference Tab lists all the available product/item subcategories within Newegg Marketplace and informs you if your Seller Account has...
Update Credit Card Information To update credit card information for additional Newegg add-on services, such as the Elite Seller Program, SBN (Shipped by Newegg),...
Update Warehouse/Fulfillment Center (B2B, CAN) Update warehouse/fulfillment center in the Newegg system to fulfill orders. Available Platforms: Neweggbusiness.com, Newegg.ca How-To: Go to Seller Portal and...
Update Return Policy & Info (B2B, CAN) Sellers can define their return service information (return address and contact person, return service phone number, allowable return period, and...
International Price Mirroring The price mirroring feature is designed to mirror the price information from active USA listings to active listings of international countries. Important...
View Sales by Region Summary report of orders sold by region. Available platforms: Newegg.com, Neweggbusiness.com, Newegg.ca How-To: Go to Seller Portal and hover your mouse pointer...
API Access Authorization – Requesting API Credentials Video Tutorial Newegg API is a powerful programming interface that facilitates communication with Newegg Marketplace operations. Here is a link...
Program Introductions These guides cover the growing program portfolio offered to sellers on Newegg for streamlining business operations. If you have a...
Agreements, Policies and Forms Information Marketplace Seller Agreements US Marketplace Seller Agreement (Added 3/8/24) B2B Marketplace Seller Agreement (Added 3/8/24) Canada Marketplace Seller Agreement (Added...
Offensive Content Policy This policy defines content that Newegg Marketplace considers offensive. Our policy is that no offensive content can be created on...
Inaccurate Content and International Version Products Listing Policy Inaccurate Content Policy This policy describes situations in which inaccurate content may arise. Our policy is that all content must...
Inaccurate Content Policy – Example Case Studies Case #1: Mismatch/Inconsistencies Description: There are inconsistencies between the information in the title, image, and property values. Some of the...
Product Description Policy and Guidelines Product descriptions are displayed on the “Overview” tab on the product page. The purpose of a product description is to...
Product Description Policy and Guidelines – Must Not Do Examples Must Not Do Examples: Example #1: Do not include price, shipping, or warranty information in the product description Example #2:...
Content Ownership – Modifying Existing SKU Content Content Championship denotes ownership rights to the content of an SKU. Typically, Content Championship belongs to the first Marketplace Seller...
Product Image and Video Policies and Guidelines Product images appear on the product pages and in search results. Videos appear only on the product page. Images and...
Product Image and Video Policies and Guidelines – Examples Examples: 1. Image Requirement: Images must be clear, borderless, and free of watermarks, logos, and extra text.Description: This is a...
Newegg Shipping Label Service Newegg Shipping Label Service is Newegg’s cost-effective shipping solution discounted to our Newegg Elite members. To learn more about it, click here for...
Multi-Channel Order Create Multi-Channel Order allows sellers to fulfill orders from other sales channels using the Shipped by Newegg (SBN) service. To learn...
Newegg Global Setup Newegg Global is a cross-border selling program designed to make it easy for you to sell products to new customers...
Batch Group Existing Items Available on the Newegg.com, Neweggbusiness.com, and Newegg.ca platforms. NOTE: Starting from July 21, 2025, if the old template is used...
Submit Newegg Campaigns Available platforms: Newegg.com As a seller on Newegg, it’s crucial to leverage promotions effectively. This guide simplifies the process of...
Newegg Promotion Dashboard Newegg Promotion has been updated to provide sellers with more selling opportunities for both new and branded items. The Newegg...
Update Ownership and INFORM Act Information Newegg Marketplace sellers are considered the ‘retailer of record,’ and in compliance with Payment Gateway’s requirements, we need to collect...
Send Message to Customer To send a message to a customer, there must be an existing order to initiate the message. Available Platforms: Newegg.com,...
Global Price Sync What does Global Price Sync do? Global Price Sync allows you to configure activation and price settings for global SKUs...
Order List 3.0 User Interface Overview of order list 3.0 that aims to provide an improved user portal experience. Available platforms: Newegg.com, Neweggbusiness.com, Newegg.ca Order...
Sales Dashboard and Seller Traffic Report Purpose The Sales Dashboard provides valuable insights into key customer metrics to support sellers’ business operations. Available to all sellers...
Automated Multi-Channel Order Fulfillment Multi-Channel Order Fulfillment. Function Available on: Newegg.com Starting May 1st, 2022, Newegg.com Marketplace Sellers who opted-in to the Shipped By...
Cancel Items in Order 3.0 Newegg expects sellers to process Unshipped Order(s) on time within 48 hours, to provide a good customer shopping experience and...
Seller Portal Interface & Navigation 3.0 Use Seller Portal To: Monitor and manage your business activity and information across all three Newegg Marketplace Platforms: Newegg.com, Neweggbusiness.com,...