To reply to or send messages, sellers can use Newegg’s seller portal or their preferred email client application, such as...

Personalized Post Purchase Email will be available exclusively to Enterprise sellers, this feature allows sellers to target specific customers, driving brand engagement and return...

The Manage Store function will help sellers to maximize their business by creating a dedicated professional-looking store for displaying promotional...

This feature allows you to view sales data for your account on various Newegg platforms. Here’s how to access and...

How do claims work? Sellers are now able to view all the customer claims filed under the Newegg Marketplace Guarantee...

Reviews and ratings about the seller’s store.  Egg rating (between 1-5 eggs) – the higher the rating, the higher the quality...

The Payment Report provides a comprehensive breakdown of your store’s financial activity for a specified settlement period. Payment Reports include...

  Every year, Newegg reviews its referral fees (previously called commission rates) to reflect on any changes to the industry....

Summary of items available for sale on Newegg Marketplace. Sellers will be able to see all items’ activity, inventory, and...

Summary report of voided orders in the seller’s account. Available platforms: Newegg.com, Neweggbusiness.com, Newegg.ca How-To: Go to Seller Portal and hover...

Summary report of orders sold by region. Available platforms: Newegg.com, Neweggbusiness.com, Newegg.ca How-To: Go to Seller Portal and hover your mouse pointer...

RMA report for SBN items. Available platforms: Newegg.com, Neweggbusiness.com, Newegg.ca How-To: Go to Seller Portal and hover your mouse pointer over the...

Review how many returns had been received by the Newegg RMA warehouse. In addition, view how many items are transferred...

Newegg warehouse that received the shipment of seller’s items. Available platform: Newegg.com, Neweggbusiness.com, Newegg.ca How-To: Go to Seller Portal and hover your...

These guides cover the growing program portfolio offered to sellers on Newegg for streamlining business operations. If you have a...

This policy defines content that Newegg Marketplace considers offensive. Our policy is that no offensive content can be created on...

Case #1: Profanity Description: Profanity. This SKU has the word “Ass” in the image and in the title.Severity: LowSanction: If...

Product descriptions are displayed on the “Overview” tab on the product page.  The purpose of a product description is to...

Must Not Do Examples: Example #1: Do not include price, shipping, or warranty information in the product description Example #2:...

Content Ownership denotes ownership rights to the content of an SKU. Typically, Content Ownership belongs to the first Marketplace Seller...

Product images appear on the product pages and in search results. Videos appear only on the product page. Images and...

Examples: 1. Image Requirement: Images must be clear, borderless, and free of watermarks, logos, and extra text.Description: This is a...

Newegg Shipping Label Service is Newegg’s cost-effective shipping solution discounted to our Newegg Elite members. To learn more about it, click here for...

Create Multi-Channel Order allows sellers to fulfill orders from other sales channels using the Shipped by Newegg (SBN) service.  To learn...

When a buyer contacts their credit card company to request a chargeback, the credit card company will contact Newegg to...

At an account level, you can safeguard all items selling prices. This is a mandatory feature to mitigate costly pricing...

At an item level, you can safeguard specific items selling prices. This is a mandatory feature to mitigate costly pricing...

If you have promotional item(s) that have a conflict with the current Account Safeguard Setting or Item Safeguard Settings, they...

Batch update your lowest and highest selling prices for Item Safeguard Setting. IMPORTANT: Item Safeguard Setting will have a higher...

How to enable Newegg International Shipping Program (NISP) for your seller portal account? Steps: Go to Seller Portal and hover...

What is Shipped by Newegg (SBN)? If you need to first understand more about what Shipped by Newegg is please...

Batch Item Update You can batch update the Country of Origin for many items, please see the steps below. Steps:...

Seller Portal You can update the Country of Origin for one item, please see the steps below. Steps: Go to...

Sellers on Newegg Marketplace have the option to use the Newegg Return Service. When you enable this option, Newegg will...

To send a message to a customer, there must be an existing order to initiate the message. Available Platforms: Newegg.com,...

Use Seller Portal To: Monitor and manage your business activity and information across all three Newegg Marketplace Platforms: Newegg.com, Neweggbusiness.com,...

Video Tutorial About This function will allow you to find an existing item on our site and create it under...