Sellers are able to list customizable items with upgraded parts such as personal computers or laptops. In order to do so, sellers must provide the most accurate information to customers to provide the best customer experience.
To do so, please follow these simple guidelines:
- Guarantee the product is upgraded from brand new packaging
- Product should only be opened up to perform upgrades. All accessories and original packaging should be kept in new condition
- Make it clear on the product page if the product has been upgraded
- Required fields for indication: Description, bullet points, and specifications
- Seller must honor the original manufacturer warranty coverage and make it clear on the product page as well
- Required fields for indication: Bullet points and specifications
- Warranty must be covered for the entire item and not just the upgraded part
If you have any questions, please do not hesitate to reach out to mktp.content@newegg.com.